Appliance Repair - Washer Motor Coupler

When your motor coupler goes bad on your washing machine, it will no longer spin or agitate. You will hear what sounds like chains being dragged on the floor when it's in spin or agitate mode.

As the owner of a appliance repair business, I'm going to give you some free tips on how to replace this motor coupler yourself and save money in the process.

First things first, let's disconnect power to the unit!

Remove Washer Control Panel

Once we have power disconnected to the unit we want to rotate the control panel upwards to access the cabinet clamps. Most direct-drive washers have two screws on the back of the control panel, one on each far end, pointing downwards. You will have to look closely to find them. A flashlight and Phillips-head screwdriver will help.

Remove the two screws all the way without dropping them in the back of washer. Gently pull the front of the panel forward and rotate the front side of panel upwards. Rotate panel all the way backwards and lean against the wall.

Remove Washer Cabinet Clamps

Now we want to remove the whole washer enclosure. Don't worry, it's easier than it looks.

Using a large flat-blade screwdriver, insert it into the slot, push the screwdriver handle away from you to release each clamp. See the picture for reference.

Remove the two clamps completely and set aside.

Disconnect Washer Lid Switch

Disconnect the lid switch.

Now, open the washer lid and grab the inside of the cabinet firmly.

Put your toes against the outside bottom of cabinet to hold the bottom stationary.

By pulling your hand towards you, the one holding the inside oft the cabinet, pivot the cabinet towards you while at the same time holding the bottom stationary with your toes.

Now move your toes out of the way and slide the whole cabinet toward you and remove.

Remove Washer Pump and Motor

This is the easy part, please don't be intimidated. Remove the pump by releasing the two clamps with a screwdriver.

Do the same thing with the motor except you will have to remove the two hex screws on the clamps.

Pull the motor connector off. Rotate the motor to the right and set aside. Note: Don't touch the capacitor leads with your bare fingers. You may get shocked :->

Once the motor is removed, you will see the coupler. Remove it with a pair of pliers, install the new one, and re assemble in reverse order.

Congratulations! You have just completed your first Boise appliance repair.